The service
Milo is a hosted studio for designing emails with the AI designer and a visual editor. From the editor you can send a test of the current draft to an email address on your account. You export MJML or HTML and send the campaign through your own tools. Milo does not deliver the campaign to your list. Using the studio means you agree to these terms.
Accounts and workspaces
You need a Clerk account and an organization to use the studio. Organization admins invite members and control who can see that workspace. Keep your sign-in details to yourself. You are responsible for what members do in your organization.
Your content
You keep the emails, brand kits, and files you put in Milo. You grant us a license to host, display, and process that content so the product can run, including sending it to the AI model when you use chat. Public preview links share a read-only email with anyone who has the URL. Do not upload content you do not have the right to use.
AI output
AI output can be wrong, off-brand, or unusable. Review it before you send. Milo does not give legal, medical, or financial advice. You stay responsible for the emails you export.
Acceptable use
Use Milo for your own campaigns and your team's work. Do not try to reach another organization's data, scrape the service, or use it to send unlawful or abusive mail. We may suspend access if that line is crossed.
Plans
Plan names, prices, and limits are on Pricing . Free includes the limits shown there. Pro, Team, and extra seats are billed by Clerk. You manage or cancel a paid plan in your organization's billing settings. Milo reads the plan from that Clerk organization and applies the limits on the pricing page.
Availability
We run Milo as a hosted app and may change, suspend, or interrupt it. These terms do not promise an uptime percentage or a service credit.
Changes
We may update these terms. The date at the top of this page is the effective date of the current version. If you keep using Milo after an update, you are using it on the updated terms.
Contact
Questions about these terms can go to support@milostudio.app.
Related
Data handling is described in the Privacy policy.